About us

Exchange And Refund

Refunds will be done only through the Original Mode of Payment.

Orders made via the Sttarwish website can be exchanged only for items of the same value or greater. Orders made via the Sttarwish website will be refunded within five business days. All online orders that need to be refunded, the below process must be followed otherwise refunds are not possible:

The original postage box and packaging must be used The slip included on the invoice must be completed and placed in the package when returned All old postage labels must be removed and/or covered to avoid confusion
 

An email will be sent from us confirming receipt of the return. Further emails will be sent out once return is received and processed.